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Bedbug Policy

Bed bugs are a growing national problem, and as a result, this policy has been created for both the Public Housing program and the Housing Choice Voucher program. The purpose of this policy is to set forth the roles and responsibilities of all parties (NWGHA, Resident, and Landlord) in minimizing the potential for bedbugs. The policy will also provide guidance in cases where bed bugs are present in order to eliminate them as quickly as possible.

Bed bugs are difficult to contain without the proper treatment. Therefore it is imperative that all parties (NWGHA, Resident, and Landlord) work simultaneously toward a common goal, extermination and elimination. Left untreated bed bugs can spread throughout a residence affecting current and future residents.


Public Housing Program

NWGHA Roles and Responsibilities:
Upon notification from the resident, NWGHA will perform an initial inspection of the resident's residence using the "Central Maintenance Tracking Sheet." If it is determined that bed bugs are present, NWGHA will provide the resident with the "NWGHA & Resident Roles and Responsibilities" document. The above document will be explained to the resident to ensure understanding and compliance prior to treatment. In addition, NWGHA will secure the resident's signature indicating an understanding of the document. Upon successful completion by the resident of their roles and responsibilities, NWGHA will professionally treat the residence and perform follow-up to ensure treatment was successful. In order to educate residents and minimize the potential for the presence of bed bugs, NWGHA has created a "Prevention Tips" document.

Resident Roles and Responsibilities:
HUD regulations require the resident's cooperation in order to successfully eliminate the presence of bed bugs. Therefore, it is the resident's responsibility to call in a work order as soon as the presence of bed bugs is suspected. This will allow NWGHA to address the potential infestation at its onset and before it affects other residents. In addition, the resident must be onsite when the initial inspection is conducted. If it is determined by NWGHA that bed bugs are present, the resident must complete all items listed on the "NWGHA & Resident Roles and Responsibilities" prior to treatment and as soon as possible. This will help to minimize the severity of bed bug presence and resolve the problem quickly. Residents will not be responsible for the cost of treatment.


Bed Bug Policy Resources

Housing Choice Voucher Program:

Public Housing Program:

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